Work
Specialising in omnichannel and customer engagement, I develop bespoke capability solutions which aims to inspire, teach and drive application of modern marketing techniques.
Instead of giving you a list of generic solutions, see below some of the challenges my clients have come to me with. If they resonate, let's talk!
Content
"Our target audience doesn't engage with our content as much as we'd like."
Operations
"There are too many processes to follow, so our people are not working optimally."
Customer engagement
"Even with all these platforms, we still can't seem to orchestrate customer journeys."
Customer insights
"Our customer data is disjointed, so it's difficult to show up as one company voice."
Best practice
"We create customer impact in silos, but can't seem to scale it efficiently."
Execution
"We spend a lot of time planning, but struggle to turn PowerPoint slides into reality."
“You have a very healthy curiosity to your work. I am always confident you will deliver and you will also push the boundaries to find the best solution."
Commercial Director, Global Pharma Business